Operations Management for Executives. (Paperback)
Operations Management for Executives reveals all that managers should know to be able to turn the operations of their companies into a source of competitive advantage. Understanding operations is key to improve how any organization actually works. In fact, excellence and innovation in operations have played an essential role in many of the great success business stories of our time: Zara, Ikea, Dell, Amazon, Toyota, Alibaba.
In this book, the authors explain operations management from a general management standpoint. They provide a practical guidebook focused on:
-Understanding the key concepts and methodologies -Avoiding unnecessary technicalities-Analyzing the impact of operations in all areas of a company-Revealing key levers to help managers realize the full potential of their companies.
This book covers traditional areas in operations management, such as process design, capacity analysis, inventory management and queueing theory, or quality management. In addition, you'll find advanced topics such as lean management, procurement, supply chain management, as well as aspects that are seldom addressed in other operations books, such as project management, human and organizational factors in operations, and operations innovation.
About the Author
Philip Moscoso, PhD is Full Professor in the Department of Production, Technology & Operations Management at IESE Business School, where he holds the Eurest Chair of Excellence in Services and is academic director of several executive education programs. He teaches executives and provides advice to companies worldwide. He has published extensively in academic journals and the business press.Alejandro Lago, PhD is Full Professor in the Department of Production, Technology & Operations Management at IESE Business School, where he also manages The Africa Initiative. His experience spans more than fifteen years as a consultant in operations.